[driverloader] Driver Loader does not detect
URS5420 device (Ubuntu 7.04)
Linuxant support (Jonathan)
support at linuxant.com
Fri May 18 14:47:06 EDT 2007
you will be able to install the license once DriverLoader will drive the
Since it was working well under Ubuntu 6.06 (which uses a different
version of the Linux kernel), I suspect a possible kernel problem since
DriverLoader seems to be correctly installed and configured and there is
no error generated. Can you try with a different Linux kernel to see if
there is a difference?
Technical specialist / Linuxant
support at linuxant.com
Administrador de Dominis de BalearWeb wrote:
> I'm using a USB mouse and it works fine. I have swapped the USB
> connectors, and still nothing has improved, both with the computer on
> and off.
> Where am I possessed to enter the License? Or am I not able to enter the
> License until the Linuxant Driver Loader detects the Device?
> Or do you think the Licence has nothing to do?
> Thank you for your help.
> Linuxant support (Jonathan) wrote:
>> everything seems fine in the dump you have provided except for the
>> fact that DriverLoader is never called by the kernel to drive your USB
>> wireless device for an unknown reason.
>> Please test with other USB devices on this system just to make sure
>> that USB is correctly working with that kernel on your system. You
>> could also try to physically re-connect the wireless device to see if
>> there is a difference.
>> Technical specialist / Linuxant
>> support at linuxant.com
>> Administrador de Dominis de BalearWeb wrote:
>>> I have been using Linuxant with URS5420 for some months now with
>>> Ubuntu 6.06 with no problem
>>> Now I have installed Ubuntu 7.04 and installed the new Linuxant
>>> The installation went fine, and I have also installed the following
>>> Windows Drivers for URS5420:
>>> Then Linuxant requested these other files:
>>> When I access the Linuxant Web configuration site I can see that the
>>> drivers are loaded OK:
>>> OEM U.S. Robotics Corporation Version 09/16/2003, 188.8.131.52
>>> But it says "NO DEVICES FOUND" It seems that your device is either
>>> not present or not supported by the installed drivers.
>>> If I check the hardware installed on the server, it looks like Ubuntu
>>> does detect the USB of U.S. Robotics
>>> Any ideas? I have a license but haven't haven't been able to
>>> introduced. When I use the dldrconfig --license, is warns that
>>> Linuxant has not detected any device.
>>> I'm copping the dump output further down.
>>> Thank you for your help.
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>>> driverloader at lists.linuxant.com
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