[driverloader] Driver Loader does not detect URS5420 device (Ubuntu 7.04)

[Linuxant support (Jonathan)]

Hi,

hopefully, this is a problem with the Linux kernel that will be solved 
in the next release of Ubuntu. We will keep our eyes open for a possible 
unknown problem with DriverLoader with newer kernels as well.

Regards,


Jonathan
Technical specialist / Linuxant
www.linuxant.com
support at linuxant.com



Administrador de Dominis de BalearWeb wrote:
> Hello,
> 
> I have installed Ubuntu 6.06  with 
> driverloader_2.37_k2.6.15_26_386_ubuntu_i386.deb.zip - ZIP archive,
> and everything is working fine again.
> 
> Regards,
> 
> Elena
> 
> 
> Administrador de Dominis de BalearWeb wrote:
>> How can I downgrade the linux Kernell? Do I have to Install a previous
>> version of Ubuntu.
>> Sorry, I'm not a Linux expert ;-)
>>
>> Elena
>>
>> Linuxant support (Jonathan) wrote:
>>> Hi,
>>>
>>> you will be able to install the license once DriverLoader will drive 
>>> the device.
>>>
>>> Since it was working well under Ubuntu 6.06 (which uses a different 
>>> version of the Linux kernel), I suspect a possible kernel problem 
>>> since DriverLoader seems to be correctly installed and configured and 
>>> there is no error generated. Can you try with a different Linux 
>>> kernel to see if there is a difference?
>>>
>>> Regards,
>>>
>>>
>>> Jonathan
>>> Technical specialist / Linuxant
>>> www.linuxant.com
>>> support at linuxant.com
>>>
>>>
>>>
>>> Administrador de Dominis de BalearWeb wrote:
>>>> Hi,
>>>>
>>>> I'm using a USB mouse and it works fine. I have swapped the USB
>>>> connectors, and still nothing has improved, both with the computer on
>>>> and off.
>>>>
>>>> Where am I possessed to enter the License? Or am I not able to enter 
>>>> the
>>>> License until the Linuxant Driver Loader detects the Device?
>>>> Or do you think the Licence has nothing to do?
>>>>
>>>> Thank you for your help.
>>>>
>>>> Elena
>>>>
>>>> Linuxant support (Jonathan) wrote:
>>>>> Hi,
>>>>>
>>>>> everything seems fine in the dump you have provided except for the 
>>>>> fact that DriverLoader is never called by the kernel to drive your 
>>>>> USB wireless device for an unknown reason.
>>>>>
>>>>> Please test with other USB devices on this system just to make sure 
>>>>> that USB is correctly working with that kernel on your system. You 
>>>>> could also try to physically re-connect the wireless device to see 
>>>>> if there is a difference.
>>>>>
>>>>> Regards,
>>>>>
>>>>>
>>>>> Jonathan
>>>>> Technical specialist / Linuxant
>>>>> www.linuxant.com
>>>>> support at linuxant.com
>>>>>
>>>>>
>>>>>
>>>>> Administrador de Dominis de BalearWeb wrote:
>>>>>> Hello,
>>>>>>
>>>>>> I have been using Linuxant with URS5420 for some months now with 
>>>>>> Ubuntu 6.06 with no problem
>>>>>>
>>>>>> Now I have installed Ubuntu 7.04 and installed the new Linuxant 
>>>>>> driverloader_2.37_k2.6.20_15_generic_ubuntu_i386.deb.zip
>>>>>>
>>>>>> The installation went fine, and I have also installed the 
>>>>>> following Windows Drivers for URS5420:
>>>>>> USR5420.INF
>>>>>>
>>>>>> Then Linuxant requested these other files:
>>>>>> USB8023K.SYS
>>>>>> RNDISMPK.SYS
>>>>>>
>>>>>> When I access the Linuxant Web configuration site I can see that 
>>>>>> the drivers are loaded OK:
>>>>>>
>>>>>> OEM U.S. Robotics Corporation Version 09/16/2003, 1.0.0.1
>>>>>>
>>>>>> But it says "NO DEVICES FOUND" It seems that your device is either 
>>>>>> not present or not supported by the installed drivers.
>>>>>>
>>>>>> If I check the hardware installed on the server, it looks like 
>>>>>> Ubuntu does detect the USB of U.S. Robotics
>>>>>>
>>>>>> Any ideas? I have a license but haven't haven't been able to 
>>>>>> introduced. When I use the dldrconfig --license, is warns that 
>>>>>> Linuxant has not detected any device.
>>>>>> I'm copping the dump output further down.
>>>>>>
>>>>>> Thank you for your help.
>>>>>>
>>>>>> Elena
>>>>>>
>>>>>>
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>>>>>> https://www.linuxant.com/mailman/listinfo/driverloader
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>>>>> https://www.linuxant.com/mailman/listinfo/driverloader
>>>>>
>>>>>
>>>>
>>>>
>>>>
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>>>
>>
>>
>>
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