[hcflinux] Debian - Installation and hcfpciconfig successful, but modem does nothing

[Linuxant modem support]

Hi,

even though our driver should work with some 2.2 kernels, we strongly
recommend to use a 2.4 kernel. Is it possible for you to try a 2.4 kernel
and recompile the drivers?

Regards,

Jean-Simon Durand
Technical specialist / Linuxant
www.linuxant.com
modem.support at linuxant.com


----- Original Message -----
From: "Chris Austin" <Chris at speakablelogic.com>
To: <hcflinux at lists.mbsi.ca>
Sent: Sunday, June 15, 2003 2:08 PM
Subject: Re: [hcflinux] Debian - Installation and hcfpciconfig successful,
but modem does nothing


Hi,

> If you can send us the complete error message, that would probably help.

Today I first ran hcfpciconfig -N to do a dumpdiag without the modprobe,
since the
error in running hcfpciconfig --dumpdiag seemed to be at the modprobe stage.
This
completed successfully.  Then I tried wvdialconf /etc/wvdialconf again, and
at the
start I got the same error message as with previous attempts to run
hcfpciconfig --dumpdiag.  This did not happen with previous runs of
wvdialconf.  The
wvdialconf output today began:

Scanning your serial ports for a modem
PortScan<*1>: Scanning ttySHCF0 first, /dev/modem is a link to it.  Unable
to handle
kernel NULL pointer dereference at virtual address 00000004
current->tss.cr3=00101000, %cr3=00101000
*pde=00000000
Oops: 0000
CPU: 0
EIP: 0010:[<c283de60>]
EFLAGS: 00010002
eax: 00000010 ebx: 00000100 ecx: c170a3d4 edx:00000040
esi: c283f2da edi: c170bfdc ebp: c170a000 esp: c170bfcc
ds: 0018 es: 0018 ss: 0018
Process cnxthcf_mdmthrd (pid: 966, process nr: 19, stackpage = c170b000)
Stack: c2926e68 c29231f8 c2926e68 c29231f8 00000000 c28a0018 c2920018
00000078 c0108c1e c0108c27 00000000 c2926e68 c2926e58
Call trace: [<c2926e68>] [<c29231f8>] [<c2926e68>] [<c29231f8>]
[<c28a0018>] [<c2920018>] [<c0108c1e>]
[<c0108c27>] [<c2926e68>] [<c2926e58>]
Code: 83 78 f4 01 74 07 c7 40 f4 00 00 00 00 c7 40 f8 00 00 00 00
cnxthcf_OsCreatePeriodicTimer: giving up on modem thread
HCF ASIC ID: 85
HCF DATAPUMP PART: '74' REV: 'BA'
ttySHCF0<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 4800 baud

etc.

this was followed by the usual unsuccessful attempts to detect the modem, as
with
previous runs of wvdialconf /etc/wvdial.conf.  The above was typed up from a
pen and paper record of the screen messages.

I then ran hcfpciconfig --dumpdiag again, and to my surprise, it completed
successfully, without the error encountered on previous attempts.  I have
copied
and pasted the output file to the end of this message.

I've just noticed that the above error message is substantially repeated at
the end
of the file output by hcfpciconfig --dumpdiag, (at the end of this message).

I then ran wvdialconf /etc/wvdial.conf again, and this time it did not give
the
above error messages, but completed in the usual way, failing to find the
modem.
Finally I ran hcfpciconfig --dumpdiag again, and it again completed
successfully.

Thank you very much for your assistance.

Chris Austin

A Windows copy and paste of the file output today by hcfpciconfig --dumpdiag
follows:
[...]