[hcflinux] doubt

Linuxant Support (Jonathan) support at linuxant.com
Tue Aug 3 14:54:32 EDT 2004


after you have entered your password with 'minicom', do you see garbage 
(TCP/IP packets) on the screen or you receive nothing before the 'NO CARRIER' 
message? You should try to connect to your ISP from another computer to see 
if the problem is not at your ISP end.

If the problem is not at your ISP, please send at support at linuxant.com the 
output of 'dumpdiag'. Type the following in a root shell:

hsfconfig --dumpdiag

Just send us the generated file located in /tmp ('hsfdiag.txt').

You should also send us the output of the 
'cat /proc/driver/h*/0/lastcallstatus' command in a root shell just after you 
received the 'NO CARRIER' message.

All this information will help us solve the problem.


Technical specialist / Linuxant
support at linuxant.com

Le 3 Août 2004 13:08, rajishev rajishev a écrit :
> heloooooooos
>   I configured my hsf soft 56 modem using the driver
> downloaded from ur site..Everything was fine.but when
> i tried to connect it using minicom it is getting
> online and i can dial it also but afterwrds getting
> into the login prompt and password enetry , after
> putting it it says no carrier present and it goes
> down.
>            And also in graphics mode i can't make it
> active. And the ppp module is also not loaded , and i
> can't load it also. How can i get through it..plz help
>                     rajeesh
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