[hcflinux] FW: HCFPCI modem hangs after Failed to properly detect high-speed data carrier

Olivier Elfferich olivier at prohostings.com
Sat Dec 17 18:12:34 EST 2005


Our modem:
01:05.0 Serial controller: Rockwell International HCF 56k Data/Fax Modem
(rev 01) 
 
Os Fedora core 4
 
Modem config
 
CountryCode:                   32
AreaCode:                      03
FAXNumber:      03.633.02.34
#LongDistancePrefix:            0
#InternationalPrefix:           0
DialStringRules:        etc/dialrules
ServerTracing:          1
SessionTracing:         11
RecvFileMode:           0644
LogFileMode:            0644
DeviceMode:             0666
RingsBeforeAnswer:      2
SpeakerVolume:  off
GettyArgs:              "-h %l dx_%s"
LocalIdentifier:        NothingSetup
TagLineFont:            etc/lutRS18.pcf
TagLineFormat:  "From %%l|%c|Page %%P of %%T"
MaxRecvPages:   25
#
#
# Modem-related stuff: should reflect modem command interface
# and hardware connection/cabling (e.g. flow control).
#
ModemType:              Class1          # use this to supply a hint
ModemRate:              19200           # rate for DCE-DTE communication
ModemFlowControl:       rtscts          # default
#
ModemNoFlowCmd:         AT&K0           # setup no flow control
ModemHardFlowCmd:       AT&K3           # setup hardware flow control
ModemSoftFlowCmd:       AT&K4           # setup software flow control
ModemSetupDTRCmd:       AT&D2           # setup so DTR drop resets modem
ModemSetupDCDCmd:       AT&C1           # setup so DCD reflects carrier (or
not)
#
ModemMfrQueryCmd:       !Rockwell
ModemModelQueryCmd:     !RC288DPi
ModemRevQueryCmd:       ATI3            # product information
#
ModemResetCmds: AT&FX1
ModemDialCmd:   ATDT%s

 
Whe have trouble with recieving faxes.
 
Dec 16 12:58:56.37: [21588]: SESSION BEGIN 000000168 036330234
Dec 16 12:58:56.37: [21588]: HylaFAX (tm) Version 4.2.3rc1
Dec 16 12:58:56.37: [21588]: <-- [4:ATA\r]
Dec 16 12:59:02.77: [21588]: --> [7:CONNECT]
Dec 16 12:59:02.77: [21588]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttySHCF0'
Dec 16 12:59:02.77: [21588]: RECV FAX: begin
Dec 16 12:59:02.77: [21588]: <-- data [35]
Dec 16 12:59:02.77: [21588]: <-- data [2]
Dec 16 12:59:04.72: [21588]: --> [7:CONNECT]
Dec 16 12:59:04.72: [21588]: <-- data [23]
Dec 16 12:59:04.72: [21588]: <-- data [2]
Dec 16 12:59:05.46: [21588]: --> [7:CONNECT]
Dec 16 12:59:05.46: [21588]: <-- data [13]
Dec 16 12:59:05.46: [21588]: <-- data [2]
Dec 16 12:59:06.20: [21588]: --> [2:OK]
Dec 16 12:59:06.20: [21588]: <-- [9:AT+FRH=3\r]
Dec 16 12:59:06.54: [21588]: --> [7:CONNECT]
Dec 16 12:59:08.08: [21588]: --> [2:OK]
Dec 16 12:59:08.08: [21588]: REMOTE TSI "+0450038576"
Dec 16 12:59:08.08: [21588]: <-- [9:AT+FRH=3\r]
Dec 16 12:59:08.11: [21588]: --> [7:CONNECT]
Dec 16 12:59:08.35: [21588]: --> [2:OK]
Dec 16 12:59:08.35: [21588]: REMOTE wants 14400 bit/s
Dec 16 12:59:08.35: [21588]: REMOTE wants A4 page width (215 mm)
Dec 16 12:59:08.35: [21588]: REMOTE wants unlimited page length
Dec 16 12:59:08.35: [21588]: REMOTE wants 3.85 line/mm
Dec 16 12:59:08.35: [21588]: REMOTE wants 2-D MMR
Dec 16 12:59:08.35: [21588]: REMOTE wants T.30 Annex A, 256-byte ECM
Dec 16 12:59:08.35: [21588]: RECV training at v.17 14400 bit/s
Dec 16 12:59:08.35: [21588]: <-- [11:AT+FRM=145\r]
Dec 16 12:59:10.07: [21588]: --> [7:CONNECT]
Dec 16 12:59:11.59: [21588]: RECV: TCF 2645 bytes, 1% non-zero, 2604
zero-run
Dec 16 12:59:11.61: [21588]: --> [10:NO CARRIER]
Dec 16 12:59:11.61: [21588]: <-- [9:AT+FRS=7\r]
Dec 16 12:59:11.75: [21588]: --> [2:OK]
Dec 16 12:59:11.75: [21588]: TRAINING succeeded
Dec 16 12:59:11.75: [21588]: <-- [9:AT+FTH=3\r]
Dec 16 12:59:12.09: [21588]: --> [7:CONNECT]
Dec 16 12:59:12.09: [21588]: <-- data [3]
Dec 16 12:59:12.09: [21588]: <-- data [2]
Dec 16 12:59:13.40: [21588]: --> [2:OK]
Dec 16 12:59:13.40: [21588]: <-- [11:AT+FRM=146\r]
Dec 16 12:59:20.41: [21588]: <-- data [1]
Dec 16 12:59:20.61: [21588]: MODEM <Timeout>
Dec 16 12:59:20.61: [21588]: <-- [9:AT+FRH=3\r]
Dec 16 12:59:20.80: [21588]: --> [7:CONNECT]
Dec 16 12:59:22.78: [21588]: --> [5:ERROR]
Dec 16 12:59:22.78: [21588]: MODEM Command error
Dec 16 12:59:22.78: [21588]: FCS error
Dec 16 12:59:22.78: [21588]: <-- [9:AT+FRS=7\r]
Dec 16 12:59:27.46: [21588]: --> [2:OK]
Dec 16 12:59:27.46: [21588]: <-- [9:AT+FTH=3\r]
Dec 16 12:59:27.80: [21588]: --> [7:CONNECT]
Dec 16 12:59:27.80: [21588]: <-- data [3]
Dec 16 12:59:27.80: [21588]: <-- data [2]
Dec 16 12:59:29.11: [21588]: --> [2:OK]
Dec 16 12:59:29.11: [21588]: RECV send CRP (command repeat)
Dec 16 12:59:29.11: [21588]: <-- [9:AT+FRH=3\r]
Dec 16 12:59:29.40: [21588]: --> [7:CONNECT]
Dec 16 12:59:30.52: [21588]: --> [2:OK]
Dec 16 12:59:30.52: [21588]: RECV recv PPS (partial page signal)
Dec 16 12:59:30.52: [21588]: RECV recv EOP (no more pages or documents)
Dec 16 12:59:30.52: [21588]: RECV received 17 frames of block 1 of page 1
Dec 16 12:59:30.52: [21588]: <-- [9:AT+FRS=7\r]
Dec 16 12:59:30.67: [21588]: --> [2:OK]
Dec 16 12:59:30.67: [21588]: <-- [9:AT+FTH=3\r]
Dec 16 12:59:31.01: [21588]: --> [7:CONNECT]
Dec 16 12:59:31.01: [21588]: <-- data [35]
Dec 16 12:59:31.01: [21588]: <-- data [2]
Dec 16 12:59:33.34: [21588]: --> [2:OK]
Dec 16 12:59:33.34: [21588]: RECV send PPR (partial page request)
Dec 16 12:59:33.34: [21588]: <-- [11:AT+FRM=146\r]
Dec 16 12:59:40.34: [21588]: <-- data [1]
Dec 16 12:59:40.55: [21588]: MODEM <Timeout>
Dec 16 12:59:40.55: [21588]: <-- [9:AT+FRH=3\r]
Dec 16 12:59:40.77: [21588]: --> [7:CONNECT]
Dec 16 12:59:43.63: [21588]: --> [5:ERROR]
Dec 16 12:59:43.63: [21588]: MODEM Command error
Dec 16 12:59:43.63: [21588]: FCS error
Dec 16 12:59:43.63: [21588]: <-- [9:AT+FRS=7\r]
Dec 16 13:00:13.64: [21588]: MODEM <Timeout>
Dec 16 13:00:13.64: [21588]: <-- data [1]
Dec 16 13:00:13.84: [21588]: MODEM <Timeout>
Dec 16 13:00:13.84: [21588]: Failed to properly detect high-speed data
carrier.
Dec 16 13:00:13.84: [21588]: RECV FAX (000000168): recvq/fax000000066.tif
from +0450038576, route to <unspecified>, 0 pages in 1:11
Dec 16 13:00:13.84: [21588]: RECV FAX: Failed to properly detect high-speed
data carrier.
Dec 16 13:00:13.84: [21588]: <-- [9:AT+FTH=3\r]
Dec 16 13:00:21.40: [21588]: --> [0:]
Dec 16 13:00:21.40: [21588]: RECV FAX (000000168): session with +0450038576
terminated abnormally: Failed to properly detect high-speed data carrier.
Dec 16 13:00:21.40: [21588]: RECV FAX: bin/faxrcvd "recvq/fax000000066.tif"
"ttySHCF0" "000000168" "Failed to properly detect high-speed data carrier."
Dec 16 13:00:21.40: [21588]: RECV FAX: end
Dec 16 13:00:21.40: [21588]: SESSION END
 
Afther that hylafax sends a report:
 
The HylaFAX software thinks that there is a problem with the modem
on device /dev/ttySHCF0 that needs attention; repeated attempts to
initialize the modem have failed.
 
Consult the server trace logs for more information on what is happening.
 
You will be notified again after 5 minutes if the problem persists.
 
 
 
 
After that whe need to do a rchcfpci stop/start, and restart hylafax to get
it working agian.
 
 
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