[hsflinux] System freezes when browsing soon after dialout

Luke Sharkey lukesharkey at hotmail.co.uk
Wed Aug 8 15:21:37 EDT 2007


Hi

I upgraded to the full licensed driver but unfortunately it didn't fix the 
problem, so I guess it isn't a modulation issue.

However, one last thing I was wondering, although it's not possible to run 
the driver in debug mode, how about the kernel?  I did notice that there is 
a "linux-image-debug" package for ubuntu.  Would
running the kernel in debug mode provide any useful information?  I just 
have a gut feeling its something to do with how my amd64 system is set up 
rather than anything else...

Thanks again,
Luke

>From: "Linuxant support (Jonathan)" <support at linuxant.com>
>To: Luke Sharkey <lukesharkey at hotmail.co.uk>
>CC: hsflinux at lists.linuxant.com
>Subject: Re: [hsflinux] System freezes when browsing soon after dialout
>Date: Mon, 06 Aug 2007 16:57:35 -0400
>
>Hi,
>
>first of all, a "modulation" is a standard on how to send data, and there 
>is more than one of these modulations for modems. Probably the most common 
>one today is V.92. There is more information about that at:
>
>http://en.wikipedia.org/wiki/Modulation
>
>When there is no valid license installed, the HSF driver will simply never 
>select a modulation that would result in a connection faster than 14.4kbps. 
>A bug could be present in the modulation currently used by the driver and 
>if you install a license, another modulation is likely to be used to get an 
>higher connection speed and could also be used as a workaround for the bug, 
>if this is an actual modulation related issue.
>
>The source of stability issues with the driver are often modulation 
>specific. The modulation code is provided by Conexant and we periodically 
>add the changes made by Conexant to the HSF driver to hopefully solve these 
>remaining problems.
>
>It's not possible to enable to dump more debugging information in the 
>driver without having the source code unfortunately. Since we have 
>recommended you to buy a license to solve a problem with the driver, if the 
>license doesn't solve it, we will refund your purchase.
>
>Regards,
>
>
>Jonathan
>Technical specialist / Linuxant
>www.linuxant.com
>support at linuxant.com
>
>
>
>Luke Sharkey wrote:
>>Hi
>>
>>Thanks for your reply.  However, I was just wondering what you meant when 
>>you said:
>>
>>"It is possible that it is a modulation specific stability issue in the 
>>HSF driver and simply installing a valid license might cure the problem as 
>>another modulation is likely to be used."
>>
>>...could you please explain what you mean by a "modulation specific 
>>stability issue"?  How exactly installing a valid licence help this?
>>
>>I have been considering upgrading to the full 56k driver, but I need to 
>>know that it will work first before I do and that I won't continue to get 
>>these crashes.  I know the driver is binary, but would it be possible to 
>>run any sort of debug mode to get more information on the problem, etc?  
>>And if it is a bug in the driver, is it likely to be fixed in any future 
>>updates (have you come across any reports of problems like this before?)
>>
>>Thank you,
>>Luke Sharkey
>>
>>
>>
>>>From: "Linuxant support (Jonathan)" <support at linuxant.com>
>>>To: "Neil B. Ablang" <neil.ablang at eglobalreach.net>
>>>CC: Luke Sharkey <lukesharkey at hotmail.co.uk>,hsflinux at lists.linuxant.com
>>>Subject: Re: [hsflinux] System freezes when browsing soon after dialout
>>>Date: Wed, 01 Aug 2007 17:37:41 -0400
>>>
>>>Hi,
>>>
>>>with the description of the problem, I doubt that it is an application 
>>>problem, it's likely a problem with either the kernel or a driver.
>>>
>>>It is possible that it is a modulation specific stability issue in the 
>>>HSF driver and simply installing a valid license might cure the problem 
>>>as another modulation is likely to be used.
>>>
>>>Regards,
>>>
>>>
>>>Jonathan
>>>Technical specialist / Linuxant
>>>www.linuxant.com
>>>support at linuxant.com
>>>
>>>
>>>
>>>Neil B. Ablang wrote:
>>>>Hi!
>>>>
>>>>Looks like an application problem not the modem.  After modem 
>>>>connection, trying doing a ping to whatevever site you like, say ping 
>>>>www.google.com from your terminal. If it respond without any error say 
>>>>for a minute or 2 then, most probably your browser have some problems
>>>>
>>>>Cheers,
>>>>
>>>>Neil
>>>>Luke Sharkey wrote:
>>>>>Hi
>>>>>
>>>>>I've been trying out the free 14.4kbs hsf driver for my connexant based 
>>>>>modem on (K)ubuntu 7.04 amd64.  It dials out without problems and I can 
>>>>>access the internet fine.  However, soon after I start browsing, my 
>>>>>computer totally freezes (not just Xwindows - even pressing Ctrl-Alt-F1 
>>>>>/etc.  does nothing).  I've noticed that it is worse with firefox, 
>>>>>which seems to crash even after a few seconds browsing, but on 
>>>>>konqueror sometimes it can be a few minutes.  Nonetheless, it always 
>>>>>crashes when I try to log into hotmail.
>>>>>
>>>>>The output in /var/log/messages for the crash is always mysterious and 
>>>>>very ugly, e.g.:
>>>>>
>>>>>&#65533;a`UV&#65533;@{5&#65533;"&#65533;&#65533;&#65533;&#65533;&#65533;"K.JL&#65533;&#65533;:&#65533;&#65533;.wW&#65533;&#65533; 
>>>>>&#65533;\&#65533;I=&#65533;1<'w&#65533;5&#65533;x&#65533;&#65533;SH&#65533;4Z4&#65533;&#65533;&#65533;&#65533;t&#65533;&#65533;&#65533;&#788;&#63627;&#65533;&#65533;&#65533;'&#65533;&#65533;&#65533;#&#65533;6k&#65533;&#65533;,&#65533;&#65533;-&#65533;e&#65533;&#65533;[&#65533;&#65533;&#65533;&#65533;A&#65533;&#65533;&#65533;&#65533;{&#65533;&#65533;&#65533;aYn*&#65533;:&#65533;&#65533;!B&#926;&#65533;&#65533;&#65533;&#65533;&#65533;t&#65533;XoOi&#65533;1&#65533;&#65533;/gw%yG$?c&#65533;&#1241;&#65533;&#65533;&#65533;B"
>>>>>
>>>>>
>>>>>&#65533;7    
>>>>>9&#65533;7~K&#65533;&#1234;&#65533;W&#65533;&#65533;$PB&#65533;N 
>>>>>w&#65533;&#65533;&#65533;C-&#65533;p(y&#65533;l&#65533;;xP|&#65533;.&#65533;AV&#65533;&#65533;&#65533;
>>>>>
>>>>>
>>>>>
>>>>>I've attached hsfconfig --dumpdiag .  What could be the problem?
>>>>>
>>>>>Thanks,
>>>>>LS
>>>>>
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